Friday, May 28, 2010

Parallels Between BP and J&J

In another life or in the Bizzaro World I might be a successful blogger about the oil industry, which has many parallels with the drug industry, including:
  • Both provide essential services to the public
  • Both suffer dismal reputations among consumers
  • Both engage in research to find new solutions and sources of income
  • Both have very high profit margins and are accused of "gouging" the public
  • Both are highly regulated by government agencies
  • Both have huge lobbying budgets and are accused of "buying" politicians
  • Regulators of both industries are accused of having "cozy" relations with the industries they regulate
  • Both are globally focused
  • Both do a lot of DTC advertising
  • etc., etc.
Thus, if I were an oil industry blogger, I would be writing about issues similar to the ones I write about here on Pharma Marketing Blog.

For the past several weeks the parallels between the drug and oil industry have been brought to the front burner of my mind due to two unfolding stories: the Gulf oil spill caused by BP and the product recall by McNeil (a J&J company).

Of course, the effect of McNeil's product recall on public health pales in comparison with BP's failure. That's an insignificant parrell.

But the causes of both fiascos seem to have been poor decisions by management. That's the first significant parallel I noticed.

BP admitted that mistakes were made by its management just prior to the oil rig disaster and McNeil admitted it made "significant organizational changes in order to augment the quality and operations leadership on the management team and in all McNeil facilities."

McNeil's admission came during testimony yesterday before before the Committee on Oversight and Government Reform in the U.S. House of Representatives. Testifying was Ms. Colleen A. Goggins, Worldwide Chairman, Consumer Group, Johnson & Johnson. Also see JNJBTW blog post "McNeil Consumer Healthcare’s Plans to Assess and Address Quality Issues".

The fact that both company's executives were summoned to testify before Congress is another parallel.



Ms. Googins was sent to testify in place of Bill Weldon, JNJ's CEO, who declined to attend due to medical problems (see "JNJ's CEO Weldon May Send Underling to Congress. The Aching Back Excuse").

I learned today that some BP executives also said they would not testify before Congress due to "medical conditions." According to a NY Times story "Three scheduled witnesses have changed their plans to testify, according to the Coast Guard. Robert Kaluza, a BP official on the rig on the day of the explosion, declined to testify on Thursday by invoking his Fifth Amendment right not to incriminate himself. Another top ranking BP official, Donald Vidrine, and James Mansfield, Transocean’s assistant marine engineer on the Deepwater Horizon, both told the Coast Guard that they had medical conditions" (see story here).

The medical excuses used by both J&J and BP executives is a bizarre parallel that probably has no significance other than the fact that corporate executives at both companies have circled their wagons and refuse to be held publicly responsible.

Perhaps another parallel is that both J&J and BP initially tried to cover up the extent of the problems.  BP originally reported that only 1,000 barrels of oil were leaking per day, whereas now independent estimates place it at 12-19,000 barrels a day. McNeil also publicly admitted much less of a problem with its products early on and only when confronted by the FDA did it expand its recall. BTW, McNeil has been accused of quietly engaging in a "phantom recall" during which its agents went to stores to purchase all of the painkiller Motrin on shelves without notifying FDA. These agents were said to have told store owners to remain silent about the activity (see "J&J ‘Phantom Recall’ Shows Motrin Troubles Go Back to 2008").

FDA is now considering "additional enforcement actions against [Johnson and Johnson] for its pattern of non-compliance which may include seizure, injunction or criminal penalties," according to Joshua Sharfstein, FDA Deputy Commission. He made his remarks during yesterday's testimony (see J&J's Manufacturing Deficiencies Could Draw Criminal Action From FDA).

Federal investigators are also likely to file criminal charges against BP.

What other parallels do you see?

5 comments:

  1. Good post, John! Conclusion: Don't trust too much big corporations. Due to their lobbying power they are the ones with the loosest oversight...

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  2. John, Excellent post. You've really outdone yourself on this one.

    Ms. Goggins is being positioned as the scapegoat (both internally and externally). It's a smart move for J&J - set up the female exec to take the fall. J&J did the same thing to Christine Poon back in 2008/2009.

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  3. Anonymous10:52 AM

    Good comparison. JnJ, in my book, has always been a lying, cheating do what it takes to make sale company. Consider Topamax as another recent example.

    It uses its diversity as a shield and well placed advertising to portray it as a caring company. Just because JnJ does not refine crude oil does not mean it's not covered with slime.

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  4. Anonymous1:57 PM

    this is ill-informed at best and slanderous at worst. you should be ashamed of yourself for using these sensationalist tactics to elevate this poor excuse for a blog to the moral high-ground. in the future please begin every sentence with "these are my personal opinions" as almost everything in this "fluff" piece is hearsay and conjecture.

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  5. It almost goes without saying that a blog post is someone's personal opinion, duh! In fact, I am embarrassed to have said it!

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